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Articles / Electrical

Top Questions To Ask Before Hiring An Electrician

20 June 2022

Top Questions To Ask Before Hiring An Electrician

Are you looking for a local electrician in Port Macquarie that you can trust? Trying to find an electrician that’s going to do the best job possible for a fair price can be difficult.

To help you find the best electrician for the job, we’ve put together a number of key questions that you should ask any electrical company you’re considering taking on to complete your electrical work.

The replies and information you receive should help to guide you when working out if your preferred electrician is going to be the right one for your needs and the job.

What experience do you have in the type of work I need?

It’s important to ensure that the electrician you hire has experience in completing the type of work that you need done.

Although electricians are all required to acquire a skill set before they are qualified, inevitably some will have more experience in one type of work than another.

The more times an electrician has completed a project (such as data cabling, rewiring a property or updating lighting fixtures with LED installations), the greater the likelihood that they can complete your work to a high standard.

A reputable electrician won’t mind if you ask what experience they’ve got relating to the work that you want. They may also provide evidence of the standard of their workmanship through pictures, reviews, or testimonials.

In some circumstances, particularly for larger projects, you may be able to view their work elsewhere before deciding if they’re the right tradies for your project.

Do you have any testimonials or reviews?

A quick search online will usually show you various reviews of many Port Macquarie electricians. Obviously, the more genuine, positive reviews a company has, the greater the likelihood that they’re going to provide the service and workmanship you’re looking for.

Remember to check the date of the reviews – the most recent reviews are likely the most relevant.

In addition to online reviews, many electricians also publish testimonials on their websites from satisfied customers. These can provide useful information, but companies are unlikely to display negative feedback on their site, so the testimonials may not give a full picture.

Furthermore, it’s worth asking friends, relations and colleagues if there’s a local electrician that they recommend after work was completed with them.

How close are you to Port Macquarie?

Although some electricians may advertise that they service homes and businesses in Port Macquarie, their premises may be many miles away. This can mean that they are slower to respond in an electrical emergency.

It may also mean you pay more for their services, as the cost of additional travel needs to be factored into the price. In addition, if there are any subsequent faults with the work, you may find that an electrician located some distance away is unwilling to come out to fix the problem.

A local electrician will usually have a local reputation, so you know who you’re dealing with.

Are you registered?

By law, electricians need to be not only suitably qualified but also registered. Their registration number is usually on their website. If you can’t see it, ask for it.

It’s also worth checking what insurance your electrician has, as well as whether they are a member of Master Electricians Australia. MEA is a recognised and respected trade body with the aim of improving skills and excellence in the trade.

MEA members are highly trained, time-served electricians who you can depend on, even when completing a challenging or ambitious project.

Can you give me a certificate of compliance?

Once a project is complete, the electrician should provide a Certificate of Compliance. The Certificate of Compliance is proof that the work was conducted in line with current building regulations – your guarantee that the work is safe.

Only appropriately trained and registered electricians can legally issue compliance certificates.

What sort of attitude do they have?

From the minute you pick up the phone, a good electrical should provide an acceptable level of service and customer care. A reputable service should do the following:

  • Reply to messages and return calls in a timely manner.
  • Willingness to answer any questions you might have.
  • Punctual tradies.
  • Electricians that are well-presented, polite and considerate.
  • Professionals that treat you and your property with respect.
  • Trade experts who can quickly assess what the problem is and suggest possible solutions, giving you all the information you need to make an informed decision on what’s going to be best.
  • Excellent communication so that you always know how the work is progressing and how any issues (if they arise) are being dealt with.
  • Transparent, fair pricing and the provision of a no-obligation quote.
  • A follow-up service with a clear procedure for dealing with any subsequent issues should they arise.

With decades of experience behind them, the team of electricians at O'Brien Electrical Port Macquarie can complete all your electrical work in Port Macquarie to the very highest standard.

Call on (1800) 059829 for more information or to arrange an appointment.

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