Choosing the right plumber isn’t just about fixing a problem—it’s about saving time, avoiding repeat call-outs and preventing costly long-term damage. Many homeowners cycle through multiple tradespeople before finding someone who can properly diagnose and resolve the real issue.

At O'Brien Plumbing Perth, we often see clients who have spent months (or even years) patching the same problem without a permanent fix. One recent example shows just how important it is to get the right expertise from the start.

A Homeowner’s Recurring Blockage Problem — Finally Solved

A customer came to us after dealing with the same blockage for two and a half years.
During that time, they had hired five different plumbers, none of whom managed to find the underlying cause. Each visit provided only a temporary fix.

When our team inspected the property, we began with the essentials:

• Clearing the drain from inside the home
• Restoring flow to the affected section

But even after clearing the blockage, something didn’t look right. Although the drain was technically functioning, the flow still wasn’t behaving the way it should. That’s when we dug deeper.

The Real Issue: A Hidden Open-Ended Pipe Filled With Roots

Further investigation uncovered a problem that had been there since the house was built—an open-ended pipe buried outside the home. Over time, tree roots had invaded and completely filled a 10-metre section of the drain.

Our team carefully removed the entire root mass in one piece, preventing further damage and ensuring the pipe remained intact.
Once the drain was cleared, we sealed the open pipe properly to prevent any future ingress.

Result? Problem solved permanently—after years of frustration and multiple costly call-outs from other providers.

The Value of Choosing Experienced, Thorough Tradespeople

When you hire a qualified, detail-focused plumbing team, you benefit from:

• Accurate diagnosis rather than guesswork
• Long-term solutions instead of temporary patches
• Lower overall costs from fewer repeat visits
• Better protection for your home’s plumbing system

At O'Brien Plumbing Perth, we take the time to investigate fully—so you only have to fix a problem once.