Articles / COVID-19

Our Contactless Services During COVID-19

9 August 2021

Our Contactless Services During COVID-19

“Hi name is Brad the owner of O'Brien Plumbing Wyong located on the Central Coast, I would like to talk to you quickly about our new Covid -19 restrictions in relation to plumbing work in your home.

The premier has announced we can go back to work performing Plumbing services in your home, however, we must remain contactless.

At O'Brien Plumbing Wyong we have come up with a way to be contactless and still serve your needs.

If you give us a call or email us as per normal, our Customer service team will grab your details and book you a call back from one of our expert plumbers.

Our contactless processes are –

  1. Facetime or messenger call to capture so much information on your job
  2. Produce and email you an estimate.
  3. Our plumbers can come in and carry out work and leave.
  4. As our plumbers are doing their work they are uploading photos to our system that get reviewed by management.
  5. We will give you a quick call once our plumbers have left the site and make sure you’re happy with the work.
  6. Finally, we will send you your invoice.

And just to wrap things up, we hope you stay safe and stay well from the team at O'Brien Plumbing Wyong.”

 

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