CALL US 24/7 | COVID SAFE PRACTICES | LATEST RESTRICTIONS UPDATE

O’Brien® experts continue to be available to service your vehicle glass, glazing, electrical and plumbing needs. We are open, call us 24/7. Given the ever-changing situation, we continue to put increased hygiene and protective measures in place to help keep customers and staff safe, including the latest requirements announced in NSW. Read our latest COVID update here.

The safety and care of our customers and staff is our priority.

O’Brien® would like to reassure customers that we are open and our O’Brien® experts are available to provide essential vehicle and property glass repair and replacement services, and electrical and plumbing services in any affected areas and/or hotspots.

We want to reassure you that we’re still here to help. Where we can, we will continue to support our customers, and solve their problems with real care.

Don’t forget we can also come to your home or work location as we do offer a mobile service.

Find your nearest location here.

If you need help, our call centre continues to remain open 24/7. Call us anytime on 1800 719 737 that is convenient for you.

We Are Still Open

Vehicle & Property Glass Repair

Mobile Service

Contact Us 24/7

Covid Safe Practices


We always take customer care seriously.

Depending on the level of COVID alert in your area, during your appointment, our technicians and glaziers will follow a COVID checklist that we have developed to ensure consistency and care for you and our team’s safety.

Our hygiene and protective measures are continually changing to comply with the latest regulations set out by the Department of Health and Human service.

Social Distancing

All staff and customers are required to practice physical distancing whether in the branch or via our mobile service.

Additional Hygiene

Frequent hand washing, sanitising, and our team members may also wear a face mask and/or disposable gloves*.

Contact Tracing

To help with COVID-10 contact tracing requirements when visiting our branches, please sign in via the method applicable to your state.

Additional Cleaning

Frequent wiping down of tools, cleaning surfaces, and our team members may disinfect multiple touchpoints before and after the work*.

Contactless Payment

We’re offering contactless in-branch and mobile payments and services to help limit physical contact between our technicians and customers.

Essential Work & Hotspots

If your booking is non-essential it may be delayed*. Our staff may also ask a series of health-related questions to help manage bookings in COVID hotspot areas.

*Depending on the level of COVID alert in each state.


Current O’Brien® Service Status

NSW

We are still open

Changed service for all LGA’s of concern
(‘Drop And Go’ service, waiting rooms unavailable)

We are still open

Operating as an essential service provider in all LGA’s of concern.

We are still open

Operating as an essential service provider in all LGA’s of concern.

VIC

We are still open
Full service

We are still open
Full service

We are still open
Full service

ACT

We are still open
Full service

We are still open
Full service

We are still open
Full service

QLD

We are still open
Full service

We are still open
Full service

We are still open
Full service

WA

We are still open
Full service

We are still open
Full service

We are still open
Full service

SA

We are still open
Full service

We are still open
Full service

We are still open
Full service

TAS

We are still open
Full service

We are still open
Full service

We are still open
Full service

NT

We are still open
Full service

We are still open
Full service

We are still open
Full service

Damage

Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

  • Cook tops or oven doors
  • Refrigerator glass
  • Light and lamp shades
  • Spectacle repairs
  • Phone or tablet screens
  • Curved glass or tanks
Damage

Is your plumbing job an emergency?

Click here to find your nearest O’Brien plumbing branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local plumbing branch by phone so we can get to you quickly.
Damage

Is your electrical job an emergency?

Click here to find your nearest O’Brien electrical branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local electrical branch by phone so we can get to you quickly.

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Please note O’Brien ® and Laser Plumbing & Electrical have joined forces, so you may be contacted by an O’Brien or Laser electrical/plumbing expert.

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For windscreens, if the damage is smaller than a one dollar coin and 5cm away from the edge, we may be able to repair your windscreen. We cannot repair side or rear glass.

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