Join the O'Brien Electrical & Plumbing Network
Locally Owned, Nationally Supported. Interested in joining the O’Brien family? Click below
Powered by
WHO WE ARE
BECOME A MEMBER
Reasons to Join Our Network
GROWTH
Want to grow but not sure how? We’ve partnered with multiple businesses to help them break through their plateau and reach even greater levels of success.
COACHING
Lacking a plan? With our Area Managers, we help create a strategy for your business and help you implement it, no matter how many technicians in your team.
NETWORKS
Members gain immense value from open knowledge sharing with fellow business owners. State meetings and The Advantage conference facilitates these connections throughout the year.
SUPPORT
Work smarter — as a Member, you'll have access to streamlined operating systems and dedicated marketing support, allowing you to focus on your core skills.
With over 100 years of trusted service in Australia, O'Brien has a rich history. Our expansion into a thriving electrical and plumbing business Network is a more recent chapter in that story.
We're looking for Members who are:
We're looking for Members who are:
At O’Brien Electrical and Plumbing, we seek established businesses that are looking to take their success to the next level.
We want to grow our Network with businesses who align with our commitment to excellence, customer service, and continuous improvement, ensuring a partnership that drives long-term success. If you’re ready to elevate your business with the backing of a trusted industry leader, we’d love to hear from you.
Business coaching and support
With coaching from your dedicated Area Manager, Members have enjoyed:
FAQs
Frequently asked questions
As part of joining our network, your business brand can become part of the O'Brien brand. This is one of the advantages of joining, as our brand is well-known and has been around for 100 years.
It’s still your business with the same level of autonomy to run your business – just backed by the respected O'Brien name. You will keep the same team and still provide great service to the same area.
We have recently introduced a Network Member option that does allow you to retain your existing name as it currently is, but it means you will not benefit from national O’Brien marketing campaigns like our TV, radio, and online advertising.
Not only do our Members have the opportunity to work together and collaborate on jobs, but O'Brien Electrical & Plumbing also hosts a number of networking sessions and award evenings every year to help bring our Members together. We hold an annual The Advantage Conference each year, as well as regular seminars, regional meetings, social events and supplier functions. We believe in the importance of building strong relationships amongst our Members to grow and learn from one another, as well as provide a sense of camaraderie and fun.
O'Brien uses multiple cloud-based systems across job management, inventory control, staff recruitment, marketing and accounting. We use them because they are all tried and tested and user-friendly – meaning they are excellent tools that work to help your business grow. You and your team will have access to training and resources to help you.
We have a monthly Member fee, which is based on the size of your business. Get in touch with our team and we can discuss your circumstances, your business and the details involved. At no point is there any obligation to join, so you can feel free to contact us and discuss your options.
Usually 8-12 weeks from the initial point of contact through to issuing documentation. This gives us time to understand your experience, the ins and outs of your business and your goals and ambitions. We also assess your business to identify how we can help you grow and evolve. Every business is different and at different stages of the business ownership journey. Our model is not the right fit for everyone.
As an O'Brien Member, you will have access to a national and respected brand, our business model, our wealth of experience and our extensive industry Network. This includes:
A Dedicated Area Manager Our Area Managers can travel to you for training and support. They perform regular check-ins with you, monthly reviews and discussions around financial results, as well as quarterly business planning sessions and annual strategic planning and budgeting meetings to help you.
Additional financial and business support Accelerator and Incubator Groups to foster business growth and acceleration. You can also access regular webinars and recordings on various business, financial, team and performance topics.
Marketing resources and support You will have access to 1:1 education sessions, marketing webinars, resources and training on marketing best practices and systems, as well as resources for communications like social media.
Business systems – the full suite of platforms and software We provide you with an array of systems and tools to use in the running of your business. This includes job management software, accounting software, financial analytics and benchmarking, HR Software, Staff Recruitment software and more.
TESTIMONIALS
Reviews from our O’Brien members
“To those looking for support in growing their business and managing the day-to-day, it’s a great group to be part of. The Network helps you step forward in your business much faster than you would on your own.
It offers honest support, from providing the right tools and resources to fixing issues quickly. It’s like having a professional team backing you, so you can stay ahead of the competition.”
Paul Harty, O'Brien Electrical Greensborough - September 2024
“When you’re a small business owner, you’re a jack of all trades, and there are so many things you need to know — but also a lot you don’t. You often learn by trial and error, but having the support of the O'Brien and Laser Network has been like a security blanket. It’s reassuring to know that someone is always there to help when you need it.”
Andrew, O’Brien Electrical Campbellfield - September 2024
“We had been trying to get in front of bigger builders for years. When we asked what changed, they told us, ‘Honestly, we saw the O’Brien name and thought, that’s a good, trusted name. Let’s give them a crack this time around."
James Knight, O’Brien Electrical Fyshwick - January 2025
“Everyone knows the O’Brien name, so with it becomes a huge resistance drop off from a sales perspective. We find we can have much better conversations with customers now because we're not having to explain who we are. There's a trust that's built into the name that you inherit.”
Chris Hiette, O’Brien Electrical & Solar Forster, O'Brien Electrical & Solar Hervey Bay, O'Brien Electrical & Solar Townsville Central, O'Brien Electrical & Solar Underwood, O'Brien Electrical Taree and O'Brien Electrical Port Macquarie - January 2025
