Quality service for our valued
CBA Insurance customers

Damaged glass in your vehicle?
O'Brien® is ready to help.

Because you’re a valued customer, CBA Insurance, provided by Hollard wants you to receive the very best service, care and quality of work possible. That’s why the CBA Insurance team recommends O'Brien® for your vehicle glass repair and replacement needs. We are Australia’s leading vehicle glass repair and replacement company, and proud to be a trusted business partner supporting CBA Insurance customers.

We are also proud of our ‘repair first’ approach, which means that wherever possible we will repair your existing windscreen rather than replacing it with a new one, getting you back on the road in a fraction of the time. What’s more, you can relax knowing that the O'Brien® Workmanship Guarantee applies to all glass we install.

And our relationship with the CBA Insurance team means that we’ll even help you manage your insurance claim, all you have to do is call us or complete our online booking request form.

Hassle free repair or replacement

With hundreds of local experts around Australia, we can fix your windscreen and get you back on the road fast. Not only do we offer repairs in branch, but depending on your vehicle and type of service, we also come to you – whichever is more convenient.

Talk to one of our friendly advisors today

The experts in vehicle glass

As Australia’s leading vehicle glass repair and replacement company, our expert technicians are extensively trained to care for your vehicle without compromise, ensuring a high-quality service for your windscreen, side or rear damage from start to finish.

Let’s get your damage fixed, speak to us today.


Do I need a windscreen repair or replacement?
Our experts will perform a chip repair if your windscreen damage meets our specific requirements. If it’s smaller than an Australian $1 coin and not impeding the driver’s vision you may only require a repair. Otherwise, a windscreen replacement is recommended.
How is a chip repaired?
  • Our technician inspects the damage to establish if a successful O'Brien® repair can be undertaken.
  • We clean and prepare the area to ensure a quality repair, and to allow the resin to bond with the windscreen properly.
  • Next, we place our exclusive ART device over the damage and create a vacuum.
  • Then, we fill the chip with our special resin.
  • Our ART device ensures the resin is pushed right to the end of the micro-cracks.
  • We then use a UV light to harden the resin.
  • Lastly, we clean and polish the windscreen and remove any excess resin to ensure a smooth finish.
  • Our exclusive chip repair technology enables us to restore your windscreen in just 30 minutes and you can drive away immediately.
How is a windscreen replaced?
  • First, we prepare the new glass and ensure your vehicle’s interior is protected
  • Next, we cut the windscreen seal and safely remove the glass from your vehicle using exclusive Ezi-Wire technology.
  • We apply a strong bonding glue to the new windscreen.
  • We carefully fit your new windscreen using our expert 1-Tek® tool.
  • Next, we use a powerful vacuum to clean any broken glass from your vehicle, ensuring it’s safe inside and out.
  • In around 90 minutes (for a standard windscreen replacement) O'Brien® can get you back on the road, fast and safe!
  • If your vehicle has in-built ADAS technology it usually requires a Cal-Tech® Recalibration which is performed in branch and requires additional time to complete the process.
If my car has safety system cameras, will they be affected?
It is recommended by most vehicle manufacturers that after replacing your windscreen the cameras should be recalibrated to ensure the system is operating with the precision that the safety system requires. At O'Brien®, we stay up to date with advances in technology – that’s why we’ve introduced a tool specifically designed to check that the camera that looks through your windscreen is calibrated and working properly before you leave. We call this technology Cal-Tech® Recalibration.
Where can my job be completed?
Depending on your vehicle and type of service, we offer a mobile service, or one of our many branches located Australia wide.
Where can I find a list of all O'Brien branches?
To view the full list of all O'Brien® branches, please visit our website at O'Brien Locations.
Real reviews from real customers

Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

  • Cook tops or oven doors
  • Refrigerator glass
  • Light and lamp shades
  • Spectacle repairs
  • Phone or tablet screens
  • Curved glass or tanks
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Please note O'Brien ® and Laser Plumbing & Electrical have joined forces, so you may be contacted by an O'Brien or Laser electrical/plumbing expert.

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