O’Brien® experts continue to be available to service your vehicle glass, glazing, electrical and plumbing needs. We are open, call us 24/7. Given the ever-changing situation, we continue to put increased hygiene and protective measures in place to help keep customers and staff safe, including the latest requirements announced in NSW. Read our latest COVID update here.

Windscreen Repair and Replacement

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Available 24/7

Call 1800 815 414
Complete our online form

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Next business day callback

Need to fix a damaged windscreen?

Our experts can fix your windscreen fast, all over Australia. We will either repair or replace your windscreen, depending on what kind of damage you have. Also, if your vehicle has inbuilt Advanced Driver Assistance System (ADAS) technology, your windscreen may need to be recalibrated.

We’re offering contactless in-branch and mobile payments and services to help limit physical contact between our technicians and customers.

Need an emergency windscreen repair or replacement? Call our experts now on 1800 815 414 to get booked in.

Do I need a windscreen repair or replacement?

If you have a windscreen chip and it’s smaller than an Australian $1 coin and not impeding the driver’s vision you may only require a repair.

We recommend replacing your windscreen if on the driver’s side you have:

  • Any chip bigger than an Australian $1 coin
  • One or more cracks 3cm long
  • Damage obstructing vision in the driver’s line of sight

Windscreen chip repair

We know time is important to you, so we’ll always assess your windscreen to see if we can provide an O’Brien® windscreen chip repair using our exclusive ART system. If you have a windscreen chip, it’s important to get it checked and fixed quickly, as it could crack at any time. Once the work is complete, the chip will be almost invisible and the windscreen will be strong again.

We can repair your windscreen in around 30 minutes. You can drive away immediately, knowing our workmanship is guaranteed for the life of your vehicle.

Windscreen replacement

Looking for hassle-free Windscreen Replacement? No matter what make or model your car is, our specialist technicians are ready to assist. We use only quality glass that’s compliant with Australian and international standards – meaning you drive away knowing the job has been done right. Our highly skilled technicians will complete the work in around 60-90 minutes. Your vehicle will then be safe to drive away around 15 minutes after the job is finished.

We now offer recalibration for many vehicle types with our Cal-Tech® ADAS Recalibration system. For some vehicle models where the O’Brien® system is not yet available, we have relationships with many car manufacturer dealerships and will arrange the recalibration on your behalf.

Will using O’Brien® to replace my windscreen void my new car warranty?

Generally, no and this shouldn’t affect your new car warranty. Click here for more information.

How much does a windscreen repair or replacement cost?

The cost of fixing your vehicle glass depends on a number of different factors, including the size and position of your damage, the make, model and age of your vehicle and whether or not you have an insurance policy that covers glass repair. Call us today on 1800 815 414 to discuss costs and appointment times.

If you have insurance

As Australia’s leading vehicle glass repair and replacement specialists, we work closely with most major insurance providers. If you are insured, have glass cover and no excess then your repair or replacement will more than likely be at no cost to you. Talk to us first and in many instances, we can even lodge the claim for you. If you are insured, but not sure what your policy covers, request a call back from one of our friendly advisors who can help you find out.

No insurance cover?

No worries, O’Brien® can still help. Many customers choose to pay out of their own pocket. We know that price is important to you and will do everything we can to ensure we provide great value for money. Complete the online assessment form and one of our friendly advisors will call you back with a quote. We’ll then help get your repair or replacement resolved as quickly as we can.

We accept debit cards, major credit cards and Zip. For payment via Zip click here.

Why choose O’Brien®?

  • We know your car is important to you, and it is our responsibility to look after it
  • We know you want your problem fixed quickly and easily
  • We know about new windscreen technologies
  • We’re close to you – choose from our branch or mobile repair service
  • Your safety is our priority

Call us 1800 815 414


Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

  • Cook tops or oven doors
  • Refrigerator glass
  • Light and lamp shades
  • Spectacle repairs
  • Phone or tablet screens
  • Curved glass or tanks

Is your plumbing job an emergency?

Click here to find your nearest O’Brien plumbing branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local plumbing branch by phone so we can get to you quickly.

Is your electrical job an emergency?

Click here to find your nearest O’Brien electrical branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local electrical branch by phone so we can get to you quickly.

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You’ll hear from us shortly about your task, and we’re looking forward to getting you booked in with one of our experts as soon possible.

Please note O’Brien ® and Laser Plumbing & Electrical have joined forces, so you may be contacted by an O’Brien or Laser electrical/plumbing expert.

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For windscreens, if the damage is smaller than a one dollar coin and 5cm away from the edge, we may be able to repair your windscreen. We cannot repair side or rear glass.

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