O’Brien® experts continue to be available to service your Vehicle Glass, Glazing, Electrical and Plumbing needs. We are open, call us 24 / 7. However, given the ever changing situation there may be some delays in service availability in some locations. To find out more about any delays or to learn about our COVID safe practices to keep customers and staff safe check out our latest COVID update.

Windscreen Repair and Replacement

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Call 1800 815 414
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Need to fix a damaged windscreen?

Sometimes things don’t go to plan, such as a cracked or chipped windscreen.

With hundreds of local experts around Australia, we can fix your windscreen and get you back on the road fast. We will either repair or replace your windscreen, depending on what kind of damage you have.

If your vehicle has inbuilt Advanced Driver Assistance System (ADAS) technology, your forward-facing camera may need to be recalibrated after a windscreen replacement.

With over 269 locations across Australia, you’ll find an O’Brien® expert to help near you. Find your nearest O’Brien® expert here.

We’re offering contactless in-branch and mobile payments and services to help limit physical contact between our technicians and customers.

Need an emergency windscreen repair or replacement? Call our experts now on 1800 841 269 to book an appointment.

Do I need a windscreen repair or replacement?

If your windscreen is cracked O’Brien® recommends replacing it. It takes just 90 minutes to replace a windscreen and, depending on the type of car you own, and we could even come to you.

If your windscreen is chipped, we will always try to repair the chip rather than replace the windscreen. In fact, it’s faster, cheaper and greener to do so.

We recommend replacing your windscreen if:

  • There is a chip larger than an Australian $1 coin, or impeding the driver’s vision
  • A crack extending more than 25mm length into the critical vision area
  • There is any damage obstructing the driver’s line of sight

There may be other reasons why we recommend replacing your windscreen, and we can advise on this once we’ve done an inspection.

Windscreen chip repair

We know time is important to you, so we’ll always assess your windscreen to see if we can provide an O’Brien® windscreen chip repair using our exclusive ART system. If you have a windscreen chip, it’s important to get it checked and fixed quickly, as it could crack at any time. Once the work is complete, the chip will be almost invisible, and the windscreen will be strong again.

We can repair your windscreen in around 30 minutes, and you can drive away immediately with the comfort of knowing our workmanship is guaranteed for the life of your vehicle.

Windscreen replacement

Looking for a hassle-free Windscreen Replacement? Our specialist technicians are ready to assist no matter what make or model your car is. We use only quality glass compliant with Australian and international standards – meaning you drive away knowing the job has been done right. Our highly skilled technicians will complete the work in around 60-90 minutes. Your vehicle will then be safe to drive away about 15 minutes after the job is finished.

We now offer recalibration for many vehicle types using our state-of-the-art Cal-Tech® ADAS Recalibration system. For some vehicle models where the O’Brien® system is not yet available, we have relationships with many car manufacturer dealerships and will arrange the recalibration on your behalf.

Will using O’Brien® to replace my windscreen void my new car warranty?

Generally, no, and this shouldn’t affect your new car warranty. Click here for more information.

How much does a windscreen repair or replacement cost?

The cost of fixing your vehicle glass depends on several factors, including the size and position of your damage, the make, model and age of your vehicle and whether or not you have an insurance policy that covers glass repair. Call us today on 1800 841 269 to discuss costs and appointment times.

If you have insurance

As Australia’s leading vehicle glass repair and replacement specialists, we work closely with most major insurance providers. If you are insured with glass cover and no excess, your repair or replacement will more than likely be at no cost to you. Talk to us first, and in many instances, we can even lodge the claim for you. If you are insured but not sure what your policy covers, request a call back from one of our friendly advisors who can help you find out.

No insurance cover?

Don’t worry, as O’Brien® can still help. Many customers choose to pay out of their own pocket. We know that price is important to you, and will do everything we can to ensure we provide great value for money. Complete the online booking form, and one of our friendly advisors will call you back with a quote. We’ll then help get your repair or replacement resolved as quickly as possible.

We accept debit cards, major credit cards and Zip. For payment via Zip click here.

Why choose O’Brien®?

  • We know your car is important to you, and we’ll do our best to get you back on the road as fast as possible
  • We know you want your problem fixed quickly and easily
  • We keep up to date with the latest windscreen technologies and ADAS Solutions
  • We’re close to you – choose from our branch or mobile repair service depending on your vehicle type
  • Your satisfaction is our priority

Call us 1800 815 414


Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

  • Cook tops or oven doors
  • Refrigerator glass
  • Light and lamp shades
  • Spectacle repairs
  • Phone or tablet screens
  • Curved glass or tanks

Is your plumbing job an emergency?

Click here to find your nearest O’Brien plumbing branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local plumbing branch by phone so we can get to you quickly.


Is your electrical job an emergency?

Click here to find your nearest O’Brien electrical branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local electrical branch by phone so we can get to you quickly.

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Please note O’Brien ® and Laser Plumbing & Electrical have joined forces, so you may be contacted by an O’Brien or Laser electrical/plumbing expert.

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