Reliable, hassle-free windscreen replacement from the experts.
A cracked windscreen is always unexpected and usually frustrating, but with O’Brien, we make the replacement process easy for you.
Your windscreen contributes up to 30% of your vehicle’s structural strength, so it’s crucial to have a replacement windscreen installed by a expert vehicle glass technician, correctly using the appropriate tools, materials and thorough process. Incorrect fitting could result in water leaks, rust or whistling sounds.
Our skilled technicians can replace your windscreen in around 90 minutes, or within a day if your vehicle needs ADAS recalibration. Choose O’Brien to ensure a job done right the first time, so you can drive away with peace of mind.
How does O’Brien® replace a windscreen?
Following the detailed O’Brien best-practice fitting process, your technician will ensure a quality windscreen fit for your vehicle.
- First, we cover your vehicle with industrial-strength padding for protection
- We remove any visible shattered glass from your vehicle’s interior before safely removing the rear window seals using our Ezi-wire technology and preparing the aperture
- We clean and prepare the replacement glass, accurately applying a bead of our latest urethane to the edges
- We precisely fit your new rear window using our 1-Tek® lifting tool to ensure the perfect fit
- Lastly, we’ll check again to ensure we have removed all visible glass pieces from your seat and floor, for your passengers’ comfort
How long does a windscreen replacement take?
It takes around 90 minutes for our O’Brien technicians to replace a windscreen. After the new windscreen is in place, all you need to do is wait for 15 minutes and you can drive away with confidence.
If your vehicle has ADAS features, the forward-facing camera may need to be recalibrated after your windscreen is replaced, which takes additional time.
We recommend avoiding washing your car (by hand or drive-through car wash) or touching, pushing or putting any pressure on the new glass within the first 24 hours after replacement, as this may interfere with the adhesive setting process.
Learn more about windscreen replacement
When booking your windscreen replacement service, our expert consultants will ask you a few questions to accurately identify the exact windscreen required for your vehicle.
Every vehicle make and model windscreen can fit slightly differently. At O’Brien, we have the instructions for some of the newest vehicle makes and models on the market, so our expertly trained O’Brien AutoGlass technicians always know what to do.
Most manufacturers require vehicles with forward-facing cameras that form part of vehicle’s ADAS, such as automated braking, lane departure warnings, to be recalibrated following a windscreen replacement.
Our Cal-Tech® recalibration technology is specifically designed to check that, after your windscreen is replaced, the camera that looks through your windscreen is recalibrated and working properly before you leave. For your convenience, we can perform both a windscreen replacement and a Cal-Tech® Recalibration at the same time for most vehicles.
No, it shouldn’t – O’Brien can replace your windscreen and perform a recalibration for most vehicle types, meaning we can do it all in one visit.
Learn more about our warranty here.
If your vehicle doesn’t have ADAS technology, a mobile technician may be able to come to you to replace your windscreen, saving you time. Ask our friendly consultant when you call to make a booking if our mobile service is available at the time you would like it.
How much does a windscreen replacement cost?
The cost of replacing your windscreen will depend on several factors such as the vehicle make and model, if your vehicle has ADAS technology (which may mean a Cal-Tech® Recalibration will be required), and whether you have insurance coverage for glass damage.
As Australia’s leading vehicle glass specialists, we work closely with most major insurance providers. If you are insured with glass cover and no excess, your repair or replacement will more than likely be at no cost to you. Plus, we often can even lodge the claim for you!
Not sure what your policy covers? Get in touch with us and one of our friendly consultants can help you find out.
Don’t worry, as O’Brien can still help. Many customers choose to pay for it themselves. We know that price is important to you, which is why we do everything to ensure we provide great value for money.
Complete the online booking form, and one of our friendly consultants will call you back with a quote. We’ll then help get your repair or replacement resolved as quickly as possible.
Call us on 1800 815 414 for a quote or fill in our form and our friendly advisors will call you back to discuss your options.Complete our online form
Convenient electronic payment methods including debit cards, major credit cards and Zip Pay. We strive to keep up to date with customer preferences and efficiencies and have chosen to go cashless.Learn more about Zip
Why choose O’Brien® AutoGlass?
With an O’Brien AutoGlass expert, you can drive away with confidence knowing that your repair or replacement is completed to our high standards.
Australia’s leading vehicle glass experts
Extensively trained and certified vehicle glass technicians
Advanced tools and technology to ensure a high-quality service
Lifetime guarantee on installation workmanship for the life of your vehicle
Quality glass, compliant with Australian and International standards
Conveniently located, with over 150 locations Australia-wide
Mobile services available for some vehicles and locations
Our focus on recycling windscreens to give them a new purpose
Call 24/7, Australian-based customer service team
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