Become an O’Brien Electrical & Plumbing Franchise Member
When you join O’Brien, you’ll become part of a growing support network, backed by a well-known and trusted brand.
It’s still your business, and you’ll still deliver the same personal service with your local team to your local community – but you’ll now have access to our systems, services, resources and support to help give you more room to grow and evolve your business.Enquire now
How O’Brien can help to grow your business
Together, we will work to help ensure your business is well connected, supported and moving forward by offering you the following benefits:
As part of our nationally recognised brand, you’ll gain access to a greater number of job prospects and working partnerships.
Through our extensive Member and supplier network, you’ll find opportunities for support and collaboration.
You’ll have access to our established set of systems, tools and resources to help drive your business development forward.
Mentoring & Support
With your dedicated Area Coach, you’ll receive ongoing business coaching and guidance to help you achieve your business goals.
Member Stories & Testimonials
"We have grown progressively and have built the business up to a great size and reputation. The business has come so far in the years of ownership and all I can say is, it only goes up from here.”
O’Brien Electrical Bundaberg
"Networking, camaraderie and access to the collective knowledge from both other Members and the Support Team for me, is the best part of being a part of the Group. You just can't put a dollar figure on it."
O'Brien Electrical Greensborough
“With O’Brien, I was fortunate enough to take a month off and go to Europe with my wife and come home and still have a business. Everything running - our systems, our procedures and our team.”
O’Brien Plumbing Echuca-Moama
Franchise Member Staff
*¹Members under the O'Brien & Laser brands. *²Annual revenue for O'Brien & Laser Franchisees FY 2020-21. *³FY 2020-21, Customer invoices FY 2020-21.
Business Coaching and Support
Since Ben Carrick joined our network in 2016, he has grown his local business from 15 staff to 25, increased his revenue by 170% and expanded to form O’Brien Plumbing & Roofing Coffs Harbour South.
“With support from my O’Brien Area Coach, I’ve been able to pull apart my business and really get to know my numbers and where my work is coming from, helping me to grow.”
Data extracted July 2021
Innovative Systems and Resources
With the assistance of O’Brien’s systems and resources, Ben has now acquired a larger premises, built a higher profile in his area through advertising and implemented a full stock control system.
His business is now less reliant on his daily involvement so he can focus on managing the business and driving efficient operations and growth.
Not only has our network provided Ben with the support and resources to help develop as a business owner, but it has also given him access to more job opportunities and allowed him to grow his team, as well as collaborate with fellow Members and suppliers to expand his serviceable area.
An Onboarding Specialist Your Onboarding Specialist supports your integration into the network for your first 12 months. This includes systems implementation, branding changeover, supplier changeover, financial analysis of the business and reporting. The Area Coach will then take over after 12 months.
A Dedicated Area Coach Our Area Coaches travel to you for training and support. They perform regular check-ins with you, monthly reviews and discussions around financial results, as well as quarterly business planning sessions and annual strategic planning and budgeting meetings to help you.
Additional financial and business support Accelerator and Incubator Groups to foster business growth and acceleration. You can also access regular webinars and recordings on various business, financial, team and performance topics.
Marketing resources and support You will have access to 1:1 education sessions, marketing webinars, resources and training on marketing best practices and systems.
Business systems - the full suite of platforms and software We provide you with an array of systems and tools to use in the running of your business. This includes job management software, accounting software, financial analytics and benchmarking, HR Software, Staff Recruitment software and more.
Get in touch with our team and we can discuss your circumstances, your business and the details involved. At no point is there an obligation to join, so you can feel free to contact us and discuss your options. We can provide full transparency over costs and more at this time.
We use them because they are all tried and tested and user-friendly – meaning they are excellent tools that work to help your business grow. You and your team will have access to training and resources to help you.
We hold an Annual Advantage Conference each year, as well as regular seminars, regional meetings, social events and supplier functions.
We believe in the importance of building strong relationships amongst our Members to grow and learn from one another, as well as provide a sense of comradery and fun.
Even though your brand is O’Brien, it’s still your business and you will still have the same level of autonomy to run your business. You will keep the same team and still provide great service to the same area.
The main difference for your business is that you will gain the opportunity to implement systems and resources in your operations to help drive the evolution of your business under the O’Brien umbrella.
It’s still your business – just backed by the respected O’Brien name.