O’Brien® experts continue to be available to service your vehicle glass, glazing, electrical and plumbing needs. We are open, call us 24/7. Given the ever-changing situation, we continue to put increased hygiene and protective measures in place to help keep customers and staff safe, including the latest requirements announced in NSW. Read our latest COVID update here.

Articles / Featured Employees

Meet Ed Finlay – The star of our latest TV ads!

3 November 2021

Meet Ed Finlay – The star of our latest TV ads!

Ed Finlay has just completed his apprenticeship and is now a fully qualified auto technician servicing Wollongong and surrounding areas. This means he is qualified to repair or replace damaged vehicle glass from small windscreen chips to big cracks or other broken glass.

Proving what a quick learner he is, just this month he had a crash course in show biz and is the new face in the latest O’Brien® TV ad about windscreen cracks and our Cal-Tech® ADAS Recalibration service.

Ed decided to put himself out of his comfort zone and volunteer to be part of the ads when the marketing team put a call out looking for technicians to be part of the campaign.

“I decided I would send a quick audition video to the marketing team as a bit of a laugh. I wasn’t expecting to hear back but clearly, my hidden talent shone through.”

Ed who describes himself as quite reserved said the experience in front of the camera was a change from his day to day job as a technician. He expressed that he was certainly out of his comfort zone being in front of the camera but that was also the major reason he decided to go for it.

Ed enjoyed his day on set and was incredibly humbled by the experience commenting that he hadn’t given professional actors enough credit in the past as it was a long and tough day.

The marketing team was happy with his genuine, laid back professionalism. “We love casting real technicians in our advertising,” said Vivian Oppl, group marketing head, O’Brien®. “They lend a certain credibility, authenticity and professionalism to what we are trying to convey to our customers about the friendly and expert service they can expect when they bring their car to O’Brien®.”

The new O’Brien® ad is all about educating car owners that when a windscreen cracks in a vehicle that has ADAS technology, like auto-braking and lane detection, they will need to have their front-facing camera recalibrated as well. The O’Brien® Cal-Tech service is state of the art and is performed just after the windscreen replacement so customers can drive away with confidence knowing they can still trust those safety features.

While Ed enjoyed his time on set, he was equally happy to go back to his day job.

“The thing I love most about working for O’Brien® is the independence that being a mobile technician brings and knowing that I’m providing a unique essential service. I enjoy meeting lots of different and interesting characters and seeing their happy expression after a successful windscreen replacement or repair.”

Outside of TV shoots and work, you’ll find Ed enjoying the outdoors.

“When I’m not at work I’m usually on the south coast bushwalking, swimming and eating good pub food, working out or tinkering with my cars.”

If you have a windscreen that needs repairing or replacing, make sure you’re in touch with O’Brien® and it may be Ed (or any one of our famous auto technicians) that responds to the call.

Click below to view our latest Ad featuring Ed!


Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

  • Cook tops or oven doors
  • Refrigerator glass
  • Light and lamp shades
  • Spectacle repairs
  • Phone or tablet screens
  • Curved glass or tanks

Is your plumbing job an emergency?

Click here to find your nearest O’Brien plumbing branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local plumbing branch by phone so we can get to you quickly.

Is your electrical job an emergency?

Click here to find your nearest O’Brien electrical branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local electrical branch by phone so we can get to you quickly.

Get expert help

Are you sure you want to leave?

Exiting this page will clear your answers.
Sorry, there was an issue saving your booking.

Please try again later.

We are sorry, but that service isn't currently available in your area.
Not available

But we're adding more locations and services to our list!

To receive information regarding new products, services and content from O'Brien®, please enter your email below and we'll be in touch!

Thank you. You will be notified when we are able to service your request.
Thank you for choosing O’Brien!

You’ll hear from us shortly about your task, and we’re looking forward to getting you booked in with one of our experts as soon possible.

Please note O’Brien ® and Laser Plumbing & Electrical have joined forces, so you may be contacted by an O’Brien or Laser electrical/plumbing expert.

I'm done
Where do you need the work done?
Take a minute to tell us about your task.
What do you need help with?
In what type of property is this task?
Would you like mobile or branch service?
Where will the task be done?
Do you require a repair or replacement?

For windscreens, if the damage is smaller than a one dollar coin and 5cm away from the edge, we may be able to repair your windscreen. We cannot repair side or rear glass.

Will you be claiming on insurance?
Tell us your vehicle registration details
Vehicle registration
Vehicle registration state
How soon do you need the work done?
Tell us a few details about yourself
First name
Last name
Phone number
Email address
Is there anything further you'd like to tell us about your task? (optional)

By clicking submit you confirm that you have read and accept the O'Brien® Privacy Policy and Terms of Use.