O’Brien® experts continue to be available to service your Vehicle Glass, Glazing, Electrical and Plumbing needs. We are open, call us 24 / 7. However, given the ever changing situation there may be some delays in service availability in some locations. To find out more about any delays or to learn about our COVID safe practices to keep customers and staff safe check out our latest COVID update.

Articles / Best of Belron

Our best O’Brien Auto Tech Expert takes off to the Best of Belron in Barcelona!

15 June 2022

Our best O’Brien Auto Tech Expert takes off to the Best of Belron in Barcelona!

In February this year, after almost two years of waiting, we finally saw the return of the O’Brien® Best in Australia competition – a gruelling competition to test the expertise of our O’Brien® automotive technicians and determine the best of the best.

Our technicians are tested on quality, speed, attention to detail, care, adherence to the O’Brien® way of fitting and expert use of the specialist O’Brien® tools to name a few.

Hosted remotely for the first time, six of our finest O’Brien® automotive technicians battled it out through a series of windscreen repair and replacement challenges hoping to take out the top prize. Ultimately, Phil Cole from O’Brien® AutoGlass Joondalup in WA was crowned champion. He’s now on the countdown to represent Australia in the Best of Belron 2022 competition in Barcelona, Spain, on 29-30 June.

Best of Belron brings together 29 of the best automotive technicians from across the global Belron family to compete for the title of “Best of Belron 2022”. They’ll demonstrate their skills and expertise by completing a vehicle glass repair, replacement, body glass replacement, remove/replace rear glass and recalibration (VGRRR) tasks including Advanced Driver Assistance Systems (ADAS) recalibration.

With the competition just around the corner, we caught up with Phil to find out how his preparation has been going, and what he’s been doing to get himself ready to take on the best technicians worldwide.

Preparing for Best of Belron 2022

Phil has been training daily to ensure his skills and expertise are in tip-top shape for the competition.

“Every job we do, we follow the Belron Way of Fitting, so I already practice every day. But as part of my training, I have been concentrating on reviewing each of the steps to ensure it is the most efficient process with the aim to reduce seconds off the task, as every second adds up at the end,” Phil told us.

The Belron Way of Fitting is a 40-step process that captures the expertise and know-how of Belron technicians around the world and represents best practices in repairing and replacing vehicle glass.

Phil has also had lots of support from the O’Brien® Technical Team, especially his local trainer, Ian Batterbee and his Trainer / Coach, Steve, who will be flying over to Spain with him.

“I’m doing much more full-on training with the Technical Team now. They watch and assess me and give me feedback. They’re picking up on those finer details that I need to work on to make sure I tick all the boxes,” Phil explained.

“I want to thank the training team for getting me this far.”

Steve added, “Phil’s training is going really well. He is an absolute superstar. Phil needs to remember so many steps, He’s in a great frame of mind.”

The O’Brien® team of Technical Trainers also support and audits the work of all technicians across the country on a regular basis, continuously providing training to achieve the highest quality standards possible and updating teams on the latest tools and technology.

How’s Phil feeling in the lead-up to the competition?

“I’m feeling confident, but not too confident,” Phil laughed. “I feel comfortable that I know what I’m doing. I know what the process is.”

With so many people watching him as part of his training, Phil says he’s starting to get used to the pressure the competition will bring. He’s now in the mindset that he needs to prove himself, and that’s precisely what he intends to do.

“I know that when I walk into the arena and see the stage, it’s all going to hit me, but until then, I feel pretty good about it.”

As for his plans, while he’s not competing, Phil says he’s looking forward to sightseeing around Barcelona and trying all the Spanish food. Still, he’ll also be looking to relax and chill out as much as he can before the competition begins.

We wish Phil all the best in Barcelona!

From all of us here at O’Brien®, we wish Phil good luck at Best of Belron 2022, and we can’t wait to see how he goes against the best technicians in the world.

Of course, we’ll keep you all updated on Phil’s progress and check back in with him after the competition to hear how it all went – and hopefully sneak a peek at the trophy!

Go Phil!

Phil practising his craft recently in Sydney, with help of the Technical Training team.

Next time you need to get your windscreen repaired or replaced, think of the team at O’Brien® AutoGlass. We’re your trained experts in all things windscreen glass – book online or call 1800 719 717.

At O’Brien®, we’re proud to have so many outstanding Vehicle Glass Technicians working for our company right across Australia. We’re committed to delivering dedicated training programs that deliver technical expertise and service excellence to all of our staff, so we can continue to offer the high level of customer service and quality of work that we provide to Australians every day.

Interested in joining the O’Brien® team?

Visit for more information today.


Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

  • Cook tops or oven doors
  • Refrigerator glass
  • Light and lamp shades
  • Spectacle repairs
  • Phone or tablet screens
  • Curved glass or tanks

Is your plumbing job an emergency?

Click here to find your nearest O’Brien plumbing branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local plumbing branch by phone so we can get to you quickly.


Is your electrical job an emergency?

Click here to find your nearest O’Brien electrical branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local electrical branch by phone so we can get to you quickly.

Get expert help

Are you sure you want to leave?

Exiting this page will clear your answers.

Sorry, there was an issue saving your booking.

Please try again later.

We are sorry, but that service isn't currently available in your area.

Not available

But we're adding more locations and services to our list!

To receive information regarding new products, services and content from O'Brien®, please enter your email below and we'll be in touch!

Thank you. You will be notified when we are able to service your request.


Thank you for choosing O’Brien!


You’ll hear from us shortly about your task, and we’re looking forward to getting you booked in with one of our experts as soon possible.


Please note O’Brien ® and Laser Plumbing & Electrical have joined forces, so you may be contacted by an O’Brien or Laser electrical/plumbing expert.

I'm done

Where do you need the work done?

Take a minute to tell us about your task.

What do you need help with?

In what type of property is this task?

Would you like mobile or branch service?

Where will the task be done?

Will you be claiming on insurance?

Tell us a few details about yourself

First name

Last name

Phone number

Email address

Tell us your vehicle registration details

Vehicle registration

Vehicle registration state

Is there anything further you'd like to tell us about your task? (optional)

How soon do you need the work done?

By clicking submit you confirm that you have read and accept the O'Brien® Privacy Policy and Terms of Use.