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Articles / Vehicle Glass

The 3 most important reasons to get that chip fixed before it cracks

24 November 2021

The 3 most important reasons to get that chip fixed before it cracks

Think your windscreen chip won’t crack? Been putting it off? Well, here are some reasons to add fixing that windscreen chip to your to-do list. You can save yourself time and money, not to mention the added environmental benefits by getting that chip before it cracks.

Still not convinced? Here are the three most important reasons you should consider getting that chip fixed as soon as it happens.

It’s Faster

Save yourself time. Yes! Your average windscreen chip repair takes just 30 mins. In some cases, you won’t even need to bring the car in as an O’Brien® mobile technician can come to you and fix the windscreen chip at your home or at work.

If it cracks and you need to replace your windscreen, you’re looking at about 90mins for our technicians to complete this service. And, if the car’s camera has to be recalibrated it will take even longer, for example, if your car is fitted with Automatic Driver Assistance Systems (ADAS) such as lane-detection or automated braking, additional time is required for these systems to be recalibrated.

However, if you do need a windscreen replacement, we offer a state of the art ADAS recalibration service at all O’Brien® AutoGlass branches. Our partnership with BOSCH has allowed us to develop an innovative recalibration solution for the majority of vehicle types, called Cal-Tech® Recalibration. We perform both the windscreen replacement and the Cal-Tech® Recalibration at the same time. Click here to learn more about ADAS recalibration

It’s Cheaper

Save yourself some money and book in for a chip repair as soon as it happens. If the chip cracks you could be up for the cost of a new windscreen.

When you book a windscreen repair, our technician will repair the chip using our special resin and get you back on the road fast! The resin is injected into the chipped area and then dried under UV light. Designed specifically for windscreen repairs, it’s our best ever resin! At O’Brien® we offer a workmanship guarantee for the lifetime of the vehicle, so if your chip fails, we will credit the costs of the chip repair towards a new windscreen from O’Brien®.

A lot of major insurers (and the smaller ones too) cover chip repairs in their policies – so it’s worth checking with your insurer as you may find your chip repair is free.

Click here to learn more about the process of chip repairs and our workmanship guarantee.

It’s Greener

And last but certainly not least, the well-being of the planet is a big reason to consider getting that chip repaired sooner rather than later.

A chip repair is greener than a full replacement because it does not require a full piece of glass. A tiny vial of our special resin is used for a chip repair (together with our portable equipment) so the waste is minimal, fitting into the palm of your hand and weighing only a few grams.

A windscreen weighs approximately 16.5kg and once removed from your vehicle it then needs to be disposed of properly and is recycled where possible.

The manufacturing of glass in general requires a huge amount of energy to melt the sand. Add to that the transportation from overseas and within Australia, your new windscreen can add to those CO2 emissions.

O’Brien® has a repair first policy meaning that we always prefer to repair a windscreen rather than replace it.

O’Brien® is part of the Belron global group of companies and we take sustainability seriously. Collectively we estimated, in 2017, we saved over 130,000 tonnes of CO2 as a result of our repair first strategy.

Getting that chip fixed before your windscreen cracks is faster, cheaper and greener.
So, don’t wait. Call us on 1800 059 829 to book your chip repair today to get that windscreen chip repaired quickly.


Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

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If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local plumbing branch by phone so we can get to you quickly.


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If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local electrical branch by phone so we can get to you quickly.

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