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Frequently Asked Questions

Bookings

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Are your services also available after hours and on weekends?

Yes. Our O’Brien® AutoGlass and Glazing emergency services are available 24 hours a day, 7 days a week. Please visit our O'Brien Locations page to find your local branch and their contact details. You can then speak to one of our friendly consultants to check the available times and make an appointment.

Branches

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Cal-Tech® ADAS Recalibration

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General Feedback

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General Support

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Payments

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What method of payment do you accept?

For all O'Brien^® AutoGlass and O'Brien^® Glass purchases, we accept debit cards, major credit cards (Visa, MasterCard, and American Express) and Zip. Click here for Zip.
For Electrical and Plumbing services, please contact your local Member to discuss payment methods.

Save 20% on online chip repair bookings

Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

Cook tops or oven doors
Refrigerator glass
Light and lamp shades

Spectacle repairs
Phone or tablet screens
Curved glass or tanks

Speak to our experts now on 1800 059 829

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We are sorry, but that service isn't currently available in your local area.

To find out if there is an alternative O'Brien^® AutoGlass Branch or O'Brien® Authorised Dealer within reasonable travelling distance, please go to our O'Brien^® Locations page and enter your suburb to check.

Thank you. You will be notified when we are able to service your request.

You’ll hear from us shortly about your task, and we’re looking forward to getting you booked in with one of our experts as soon possible.

Please note O'Brien ® and Laser Plumbing & Electrical have joined forces, so you may be contacted by an O'Brien or Laser electrical/plumbing expert.

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You will hear from one of our friendly experts shortly to discuss your options and book in your service. Requests after 8pm will be contacted the next day.

Look out for a call from an (02) 9774 **** number.

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