O’Brien® experts continue to be available to service your vehicle glass, glazing, electrical and plumbing needs. We are open, call us 24/7. Given the ever-changing situation, we continue to put increased hygiene and protective measures in place to help keep customers and staff safe, including the latest requirements in Victoria. Read our COVID-19 Plan here.


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Common Questions

Opening hours vary by location. Please visit our O'Brien Locations page to find your local branch and view their operating hours.

To view the full list of all O'Brien® branches, please visit our website at O'Brien Locations.

Feel free to leave us a review on Google. Simply Google search the O'Brien® AutoGlass or O'Brien® Glass branch that serviced you and write a review on the corresponding listing. If you're unsure of the branch, email [email protected] and we'll let you know!

Yes. Our reliable emergency services are available 24 hours a day, 7 days a week. Please visit our O'Brien Locations page to find your local branch and its respective contact details. Simply speak to our friendly local advisors to check the available times and make an appointment.

If you start to develop any flu-like symptoms after you book a job, please let us know immediately so we can help manage your booking. Or you can change your booking via the link in the confirmation email and/or SMS received upon booking. For Electrical and Plumbing jobs, please contact your local Electrical or Plumber Member immediately for rescheduling.

Your satisfaction is our top priority, however we understand sometimes issues arise. You can submit a complaint by emailing [email protected]. Please be clear, factual, and provide as much information as possible. Providing your name and contact details will help us to get in touch and help resolve the issue.

Like anyone - we love receiving compliments! If you're impressed by the customer service you received from our experts or the outstanding quality of the job please email [email protected]. We'll pass it on to our team on your behalf.

We value your feedback. You can offer a suggestion to help us improve our service by emailing [email protected].

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