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- You can apply for a Zip account in minutes at https://www.obrien.com.au/zip
- Please note, to apply for a Zip account, you will need to meet the following criteria:
- Be an Australian citizen or permanent resident
- Be at least 18 years of age
- Have a valid Facebook or PayPal account, in your own name
- Have a valid debit or credit card, in your own name
- Have not declared bankruptcy or insolvency
- Zip is a reusable account that lets you shop now and pay later. No upfront payments and interest-free always. Make as many purchases as you like up to your account limit, then set up flexible repayments to suit your lifestyle. You can find more information, including terms and conditions here.
- We accept Zip for all O’Brien® AutoGlass and O’Brien® Glass purchases.
- For all O’Brien® AutoGlass and O’Brien® Glass purchases, we accept debit cards, major credit cards (Visa, MasterCard, and American Express) and Zip. Click here for Zip.
- For Electrical and Plumbing services, please contact your local Member to discuss payment methods.
Opening hours vary by location. Please visit our O'Brien Locations page to find your local branch and view their operating hours.
To view the full list of all O'Brien® branches, please visit our website at O'Brien Locations.
Yes. Our emergency services are available 24 hours a day, 7 days a week. Please visit our O'Brien Locations page to find your local branch and its respective contact details. Simply speak to our friendly local advisors to check the available times and make an appointment.
If you start to develop any flu-like symptoms after you book a job, please let us know immediately so we can help manage your booking. Or you can change your booking via the link in the confirmation email and/or SMS received upon booking. For Electrical and Plumbing jobs, please contact your local Electrical or Plumber Member immediately for rescheduling.
Your satisfaction is our top priority, however we understand sometimes issues arise. You can submit a complaint by emailing [email protected]. Please be clear, factual, and provide as much information as possible. Providing your name and contact details will help us to get in touch and help resolve the issue.
Like anyone - we love receiving compliments! If you're impressed by the customer service you received from our experts or the outstanding quality of the job please email [email protected]. We'll pass it on to our team on your behalf.