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DRIVING POSITIVE IMPACT

Responsible Business

Making a Memorable Difference with Care

Making a memorable difference with care is at the heart of everything we do, by guiding how we support our people, serve our customers, and create a positive impact in the communities and environments around us.

Our approach is guided by two pillars:

Working towards sustainable products and services; and
Investing in our people and society.

SOD-turning event marking the start of construction at the new National Distribution Centre, 7 May 2026.

Our Responsible Business Approach

Explore how we bring our responsible business commitments to life through a range of initiatives, partnerships and ongoing actions across our business.

Our Responsible Business Reports – 2024 | 2025 |

2025 Responsible Business Report

Download our Responsible Business Report to learn more about our progress and impact.

Download now

Our Key Initiatives

Giving Back Program

Supporting meaningful community partnerships and initiatives that create lasting positive impact.

Learn more about our partners

Sustainability

Reducing our environmental footprint through smarter practices, innovation, and responsible resource use.

View our sustainability initiatives

Resource Recovery

Giving dry waste a second life as alternative fuel.

Waste to Energy

How we’re reducing landfill by turning waste into renewable energy.

Diversity, Equality & Inclusion

Building an inclusive workplace where everyone feels valued, respected, and empowered to belong.

View our DEI initiatives

Safety First

Prioritising the health, safety, and wellbeing of our people in everything we do.

Our safety standards

Values & Ethics

Acting with integrity and strong values to build trust and do the right thing every day.

Read about our values and ethics

Our Journey in Action

Our Stories

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O'Brien

From Waste to Watts: How O’Brien® Is Reducing Its Landfill Footprint

At O’Brien®, being a responsible business goes beyond the work we do for customers — it’s also about how we manage what comes o...

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Case studies

O’Brien Breaks GrO’und on New National Distribution Centre

SOD-turning event marking the start of construction at the new National Distribution Centre, 7 May 2026. O’Brien Breaks ...

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Vehicle Glass

From Technician to Champion: Jack Collins Wins O’Brien® Best of Australia 2025

Meet the winner, relive the competition, and look ahead to the global stage. Established in 2007 and held every two years, the ...

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O'Brien

Turning waste into worth: O’Brien Glass partners with ResourceCo to drive sustainability

At O’Brien Glass, sustainability is embedded in how we operate every day. We are always looking for smarter ways to manage wast...

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O'Brien

Celebrating Our 100-Year Journey at O’Brien®

O’Brien® has just turned 100! That’s right, we’ve been serving customers in all kinds of glass across Australia since 1924. And...

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Electrical

Meet The Star Of The O’Brien Electrical & Plumbing TV Commercial – Jak...

Meet Jake Campbell, the star behind our recent Electrical & Plumbing TV commercial. Jake and his family have been part of t...

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Featured Employees

Meet Lorraine And Pat – The Voices Behind The O’Brien Glass Radio Campaign

O'Brien® Glass recently launched a radio campaign promoting our Glazing services in Adelaide, that will be shortly making ...

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Electrical

Designing An Energy Efficient Home

Looking to reduce your energy and water consumption? There are evolving technologies in Electrical and Plumbing that can help t...

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COVID-19

We Are Committed To Your Safety

Covid may have changed the way we work, but at O'Brien® it has also strengthened our commitment to the safety of our custo...

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Responsible Business