CALL US 24/7 | COVID SAFE PRACTICES | LATEST RESTRICTIONS UPDATE

O’Brien® experts continue to be available to service your vehicle glass, glazing, electrical and plumbing needs. We are open, call us 24/7. Given the ever-changing situation, we continue to put increased hygiene and protective measures in place to help keep customers and staff safe, including the latest requirements announced in NSW. Read our latest COVID update here.

Investing in our local and global communities

At O’Brien®, every employee is given a day each year which they can dedicate to community service. This gives our people an opportunity to volunteer time, effort and energy for a cause they are passionate about. O’Brien® employees are also enthusiastic participants in annual charity fundraising events, in 2021 these included Push for Better, Camp Quality and Dry July.

O’Brien® Australia is part of a global group called Belron® which supports the charity Afrika Tikkun, among others. For more information about the initiative click here.

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Commitment to our people

We believe a happy, healthy and supported team lies at the heart of any great organisation. We have introduced a health and well-being program to educate and engage staff. We actively promote our EAP program for both staff and their families. We have a rigorous safety program focused on minimising the risks for our staff, contractors, suppliers and the customers we serve. We encourage staff to speak up about any issues and ensure they can do so safely through our Whistle Blower Policy.

Click here to view our Work Health & Safety Policy Statement

Click here to view our Whistle Blower Policy

Creating a diverse and inclusive culture

At O’Brien® we celebrate diversity; be it our people, our customers or suppliers. We want everyone who works with O’Brien® to feel respected and considered; irrespective of what they look like, where they come from, who they love or what they believe.

We actively promote and celebrate our diverse culture through events such as International Women’s Day, World Day for Cultural Diversity for Dialogue and Development, and NAIDOC week.

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National policies and code of conduct

At O’Brien® we are proud of our commitment to national policies that further enhance our working conditions within Australia and around the world. We understand the impact our supply chain can have on people and society and are committed to actively working with our suppliers to eradicate the risks of modern slavery. We publish a report each year on our efforts in relation to Modern Slavery:

Click here to view our 2020 Modern Slavery Statement

Our policies surrounding data security, privacy, anti-bribery and corruption are critical in conducting business and ensuring we uphold our corporate social responsibilities.

Click here to view our Modern Slavery Policy
Click here to view our Supplier Code of Conduct Policy

Commitment to our environment

At O’Brien® we continually seek to minimise the impact our business has on the environment in order to protect it for future generations. We are committed to reducing waste in all aspects of our service whether it be through our recycling targets and commitments, our Repair First Policy in our automotive glass division, or giving back to the community through our Sustainability Community Grants in Electrical and Plumbing.

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Damage

Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

  • Cook tops or oven doors
  • Refrigerator glass
  • Light and lamp shades
  • Spectacle repairs
  • Phone or tablet screens
  • Curved glass or tanks
Damage

Is your plumbing job an emergency?

Click here to find your nearest O’Brien plumbing branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local plumbing branch by phone so we can get to you quickly.
Damage

Is your electrical job an emergency?

Click here to find your nearest O’Brien electrical branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local electrical branch by phone so we can get to you quickly.

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Please note O’Brien ® and Laser Plumbing & Electrical have joined forces, so you may be contacted by an O’Brien or Laser electrical/plumbing expert.

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For windscreens, if the damage is smaller than a one dollar coin and 5cm away from the edge, we may be able to repair your windscreen. We cannot repair side or rear glass.

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